Ensuring our clients are well looked after is key to our strategy. We understand that you deserve the best in client care. We aim to respond to emails the same day – and at most within 24 hours. We ensure you have the direct dial to contact any of our consultants working on your project. Our unique and innovative status reports are sent weekly so you always know exactly where we are on any project. And questions, tasks, risks and checklist items are all tracked and presented in an easy-to-read chart.
As you can see from our elearning content writing service, we make it our mission to understand your business and goals. This means we are well placed to offer you tailored consultancy which is accurately pitched to ensure you get the most out of learning technologies. We don’t consider ourselves as a third-party provider but a partner, operating as part of your team. We always aim to provide our clients with what they need – and our own commercials are always a lower priority. Many of our clients comment on the fact that we don’t ‘nickel and dime’ and always take a pragmatic approach. If we can see that a small amount of our time can add value to a project, we’ll always look to provide it – and ensure that your projects absolutely run on budget.
We understand that your organisation is different. We know that your procedures might not be the same as other organisations’. That is why we adapt our project delivery approach to meet your specific needs. And we always work to accommodate those last minute requests that naturally crop up from time to time. It is this pragmatic approach that clients tell us they love about our service.
Proven Track Record
We have worked with many clients across a diverse range of sectors. Sectors we have worked in include legal, financial, oil & gas, charities, railway, medical, technologies, and more. Our clients include BP, Barclays, BT, NSPCC, Instinet, Avnet, Phillips and Reynolds Porter Chamberlain. We have delivered Cornerstone implementations on time and under budget, and developed elearning to extremely high standards within challenging timeframes.